Our Community Offices

The best way to reach us:

Our offices are open Monday to Friday 9:00am – 4:30pm
Toll-Free: 1 (888) 941-1121 | Email: dso@sunbeamcommunity.ca

*Although our offices are closed, we remain committed to providing the best possible support. This includes increased use of technology (email, telephone, teleconference, videoconference) to continue provision of services to clients and families. Please don’t hesitate to contact the office directly or through our toll-free number and we will be pleased to assist you.

Waterloo / Wellington

2749 Kingsway Drive
Kitchener, Ontario N2C 1A7
(View on Map)

Toll-Free: 1 (888) 941-1121
Fax: (519) 894-9563

Contact us via TTY

*Currently closed due to pandemic

Wellington | Waterloo

Dufferin / Peel

300 – 50 Burhamthorpe Road West
Mississauga, Ontario L5B 3C2
(View on Map)

Toll-Free: 1 (888) 941-1121
Fax: (905) 272-0702

Contact us via TTY

*Currently closed due to pandemic

Peel | Dufferin

Halton Region

917 Nipissing Road, 2nd Floor, Suite D
Milton, Ontario L9T 5E3
(View on Map)

Toll-Free: 1 (888) 941-1121
Fax: (905) 876-2740

Contact us via TTY

*Currently closed due to pandemic

Halton

Location: Waterloo Wellington

Instructions for contacting us via TTY:

Your area DSO can be contacted via TTY by placing a Bell Relay call.

Step 1) Dial 711

Step 2) Enter the phone number for your local DSO

Step 3) Type GA

The Bell Relay operator will dial the number for you, and will let you know as soon as you are connected (e.g. “DSO Central West Region is on the line, go ahead.”)

You can leave a message on answering machines or voicemail systems with Bell Relay service. If yo do this, please mention that you have called using the Relay service.

Location: South Peel

Instructions for contacting us via TTY:

Your area DSO can be contacted via TTY by placing a Bell Relay call.

Step 1) Dial 711

Step 2) Enter the phone number for your local DSO

Step 3) Type GA

The Bell Relay operator will dial the number for you, and will let you know as soon as you are connected (e.g. “DSO Central West Region is on the line, go ahead.”)

You can leave a message on answering machines or voicemail systems with Bell Relay service. If yo do this, please mention that you have called using the Relay service.

Location: Halton Region

Instructions for contacting us via TTY:

Your area DSO can be contacted via TTY by placing a Bell Relay call.

Step 1) Dial 711

Step 2) Enter the phone number for your local DSO

Step 3) Type GA

The Bell Relay operator will dial the number for you, and will let you know as soon as you are connected (e.g. “DSO Central West Region is on the line, go ahead.”)

You can leave a message on answering machines or voicemail systems with Bell Relay service. If yo do this, please mention that you have called using the Relay service.

Location: Waterloo Wellington